Tag: My Aged Care

Let’s start talking

Nobody likes talking about end of life, but starting a conversation with your loved ones about their wishes is perfectly healthy. In fact it’s the key to giving them the peaceful and dignified end that they deserve.

Hitting the right notes

A chance meeting at a social club has given Victorian KinCare customer, Beryl, a chance to reconnect with a hobby she loves – singing. We chatted to her recently to find out how it happened.

Understanding the Benefits of In-home Care

Choosing the right type of care for your loved ones is difficult. Someone who understands that more than most is Christiane.

The caring people on the other end of the line

We put a face to the names of our Customer Service Representatives, Maria and Kyle, who discuss the rewards of being the voice of KinCare for our Customers.

Even heroes need a helping hand!

Annette, aged 94, really is a hero to the KinCare team. Annette is a fiercely independent lady and daring globetrotter. Annette is also wise and knew when to seek KinCare’s help with daily tasks that were getting too much.

The unexpected joy of home care

Our Customer Care Manager Melanie explains how many of our Customers find their experience of in-home care completely life-changing.

New Aged Care Quality Standards explained

On 1 July, following an extensive community consultation, new national Aged Care Quality Standards were launched. They reflect the level of care and services the community can now expect.

Demystifying ‘My Aged Care’ letters

To make things a little easier for you, we’ve put together a simple guide that explains the importance of each letter you’ll receive from My Aged Care and what you need to do next.