Aged Care

Home Care Package

Long-term, coordinated support in your home

A Home Care Package is a type of government funding to help you remain living at home for longer. It is provided by the Australian Government to help people aged 65 years and over to obtain the in-home care and supports they need to stay living safely and independently in their own home for as long as possible.

Home Care Packages are delivered with a consumer directed care approach. This means you are given a budget (funding) to help cover the cost of your coordinated care plan and you decide how it is allocated. This approach gives you more choice and flexibility about the types of services and supports you need and want.

There are four levels of Home Care Package funding:

Find out how you can get more from your Home Care Package – Download brochure

Who is eligible?

Home Care Packages are available for:

  • Anyone who needs coordinated care and support to remain living in their own home
  • Younger people with a disability, dementia or other special needs that cannot be met through other specialist services.

There are no minimum age requirements for this package, however it is not available to visitors to Australia or people requiring temporary or short term care.

What is the cost?

The cost you pay will depend on your income and is determined by the Department of Health. The funding you receive will vary depending on the level of your Home Care Package and is paid direct to your service provider. Where your personal circumstances allow, you will be expected to contribute to the cost of your care.

Your KinCare Customer Care Manager will discuss the cost of services at your initial consultation, prior to your services commencing.

For more information on pricing, view our Pricing Schedule.

How do I arrange this funding?

To be allocated a Home Care Package, you must first be assessed by the Aged Care Assessment Team (ACAT) or ACAS (VIC only). This assessment will determine your package level. To arrange an assessment, contact My Aged Care by calling 1800 200 422.

If you are currently completing an ACAT/ACAS assessment or you’re about to be, it’s time to talk with us.

Call KinCare on 1300 702 319 to find out more or to get some help navigating the aged care system.

Alternatively, visit to understand what funding you may be eligible for.

Home Care Packages

How can we help?

There are four levels of Home Care Package funding. Your ACAT assessment will determine which level you are eligible for. KinCare’s aged care services can be provided as part of any level of Home Care Package. Tell us what you need and we will tailor our services to ensure you get the right support for your situation.

Level 1 - Basic Care

A Level 1 Home Care Package offers you a little extra support, such as help with cleaning the house, your health and wellbeing, meal preparation, shopping and getting around.

Level 2 - Low Care

Our team will assist you with daily tasks like cleaning and personal care, as well as professional medical support, all from the comfort of your own home.

Level 3 - Intermediate Care

Our experienced Home Care Workers will assist you in your day-to-day tasks, and our highly trained clinical team will support you in all your medical needs.

Level 4 - High Care

Our qualified and experienced team will support your high level and complex nursing care needs in your own home so you feel comfortable and relaxed.

Is a Home Care Package right for you?

Understanding your funding options can be difficult. Read our comparison to learn about the main differences and how each option may apply to you.If you have any questions, please get in touch. We’re here to help.

Accessing a Home Care Package

The application process for a government-funding Home Care Package is quick and easy. We’ve outlined the process in five easy steps.

How to apply

Need urgent support during your HCP wait?

We can create a tailored care plan for you, providing immediate support to fill your care gap. Our experienced, highly trained staff can provide the immediate assistance you need - whether it’s a few hours of domestic help each week or specialist medical nursing 24/7.