Accessing aged care funding
Navigating the aged care application process
Our simple guide explains the aged care funding process
Talk to KinCare
Navigating Aged Care Support can be confusing, that’s why we’re happy to share what we’ve learned about My Aged Care over the last 25 years and support you every step of the way. Give us a call on 1300 852 712 or make an enquiry online, we’re happy to help.
Call My Aged Care
To help you get the most out of your call with My Aged Care, we’ve put together a checklist of items you’ll need on hand. If you are calling for someone else, they will need to give their consent.
Identify your individual needs
An ACAT assessor, who is an experienced clinician, will visit you at home to discuss your personal circumstances and recommend the right support for you. With your consent they will assess your care needs and eligibility for services that address your needs, goals and preferences.
My Aged Care will send you a confirmation letter
You will receive a letter of approval to let you know whether you are eligible and approved to receive a home care package, and at what level. You will then be placed in a national priority queue and be contacted when a suitable package becomes available for you. Your position in the queue will be based on your needs and circumstances as well as the time you have spent waiting for care.
Our experienced Customer Care Managers are here to help
Give us a call or contact us online.