Making the switch
Make the switch to KinCare for expert care you can trust. 4 simple steps will take you there.
It’s easy to switch to KinCare
We want you to continue living the best possible life at home by providing you with consistently high-quality care.
With KinCare you have peace of mind knowing that:
- Your home visits will always be on time – and at a time that suits you
- The same experienced, passionate Home Care Worker will always visit you
- They will take the time to build a strong, supportive relationship with you and your loved ones
- You can depend on them giving you the same high-quality care every time.
Switch to KinCare today to know the warm, reliable difference.
Step 1
Call My Aged Care
Call My Aged Care on 1800 200 422.
Let them know that you are switching to KinCare.
You will be given a referral code to write down.
Step 2
Talk to us at KinCare
Call us on 1300 733 510. We will ask for your referral code.
We will talk to you about your unique needs and tailor a care plan just for you, so that everything is ready when you switch.
Step 3
Agree on an end date
Decide on an end date with your current in-home care provider.
So there are no hidden surprises when it’s time to switch, check if your current provider charges an exit fee.
You can rest assured that at KinCare we don’t charge joining or exit fees.
Step 4
Arrange your start date with KinCare
Let us know as soon as possible when you have agreed an end date with your current in-home care provider. We can then promptly arrange a start date for your new KinCare services. That way we can ensure there is no gap in receiving your home-care when you switch.
Want to talk to us about switching home care?
Our Customer Care Managers can help you every step of the way so you can easily switch to KinCare. Please give us a call or enquire today.