Category: Aged Care

Mary’s iPad is keeping her connected

Family means everything to our Customer Mary and her husband Jack. Although getting out and about isn’t as easy for the couple these days, since learning to use an iPad, Mary, aged 87, says her family and friends are never far away.

Creative ways to use your HCP funds

While saving up your funding package might feel like a sensible thing to do, there are lots of creative ways you can use your allowance to help you live comfortably in your own home for longer

Ralph rewarded for his outstanding contribution

We were thrilled to hear that Sydney-based KinCare customer, Ralph, was awarded the Order of Australia medal recently. We spoke to him to find out all about it.

Let’s start talking

Nobody likes talking about end of life, but starting a conversation with your loved ones about their wishes is perfectly healthy. In fact it’s the key to giving them the peaceful and dignified end that they deserve.

Hitting the right notes

A chance meeting at a social club has given Victorian KinCare customer, Beryl, a chance to reconnect with a hobby she loves – singing. We chatted to her recently to find out how it happened.

Understanding the Benefits of In-home Care

Choosing the right type of care for your loved ones is difficult. Someone who understands that more than most is Christiane.

The caring people on the other end of the line

We put a face to the names of our Customer Service Representatives, Maria and Kyle, who discuss the rewards of being the voice of KinCare for our Customers.

Even heroes need a helping hand!

Annette, aged 94, really is a hero to the KinCare team. Annette is a fiercely independent lady and daring globetrotter. Annette is also wise and knew when to seek KinCare’s help with daily tasks that were getting too much.

The unexpected joy of home care

Our Customer Care Manager Melanie explains how many of our Customers find their experience of in-home care completely life-changing.

New Aged Care Quality Standards explained

On 1 July, following an extensive community consultation, new national Aged Care Quality Standards were launched. They reflect the level of care and services the community can now expect.

Home still where the heart is for Betty and Bill

It felt like home the minute Bill and Betty met and 70 years on, sparks still fly. Spending quality time remains a priority – and support from KinCare to stay in their home together lets them do just that.

The power of connection

For Lorraine, there is nothing more satisfying than connecting with our Customers to help them solve problems in their homes and pursue new adventures and friendships. There’s just something about Lorraine.