Service Type: Aged Care

The caring people on the other end of the line

We put a face to the names of our Customer Service Representatives, Maria and Kyle, who discuss the rewards of being the voice of KinCare for our Customers.

Even heroes need a helping hand!

Annette, aged 94, really is a hero to the KinCare team. Annette is a fiercely independent lady and daring globetrotter. Annette is also wise and knew when to seek KinCare’s help with daily tasks that were getting too much.

The unexpected joy of home care

Our Customer Care Manager Melanie explains how many of our Customers find their experience of in-home care completely life-changing.

New Aged Care Quality Standards explained

On 1 July, following an extensive community consultation, new national Aged Care Quality Standards were launched. They reflect the level of care and services the community can now expect.

Home still where the heart is for Betty and Bill

It felt like home the minute Bill and Betty met and 70 years on, sparks still fly. Spending quality time remains a priority – and support from KinCare to stay in their home together lets them do just that.

The power of connection

For Lorraine, there is nothing more satisfying than connecting with our Customers to help them solve problems in their homes and pursue new adventures and friendships. There’s just something about Lorraine.

I love helping people stay in their homes

Physiotherapist Mark Sewell loves to help people achieve their best. He gets to do it every day at KinCare – and is urging others in his field to consider a career in Aged Care.

How nostalgia can boost your health

Rather than a sign that you’re stuck in the past, research shows regular reminiscing can have powerful effects on your health and wellbeing.

Joan celebrates 100 years at home

St Kilda was very different when Joan was born here 100 years ago. She loves her vibrant beachside village dearly – and with regular help from KinCare– she can still enjoy an independent life at home.

Supporting Carers to take a break

Caring for a loved one can be rewarding, but exhausting. As the holidays approach, some planned respite can give you that much-needed time to tackle your long to-do list – whilst knowing your loved one is in capable hands.

Lisa’s passion for caring for others led to her dream job

The first light bulb moment of Lisa’s career didn’t happen on the job: it was while tenderly caring for her elderly Nan that she discovered her great gift.

How to talk about aged care with a loved one

Breaking it to your loved one that they may need some extra help around the home can be very tough, but if the conversation is done right, the outcome can be a bright future at home for them and peace of mind for the rest of the family. Here are some helpful tips to show you how to have the conversation.

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