Category: Aged Care Guides

How to talk about aged care with a loved one

Breaking it to your loved one that they may need some extra help around the home can be very tough, but if the conversation is done right, the outcome can be a bright future at home for them and peace of mind for the rest of the family. Here are some helpful tips to show you how to have the conversation.

Signs your loved one needs extra care

It’s often during the festive season – when we spend much more time with our family and friends – that it becomes clear an ageing loved one might need a little extra support.

Your Home Care Package is ready. What now?

You’ve just received the letter you’ve been waiting for. That’s right – the letter to tell you that your Home Care Package has been assigned and you can now select a provider.

To Move or Not to Move

If you are considering moving yourself or your loved one into a residential care or other form of housing, it’s important to weigh up the available options before making a decision.

Demystifying ‘My Aged Care’ letters

To make things a little easier for you, we’ve put together a simple guide that explains the importance of each letter you’ll receive from My Aged Care and what you need to do next.

Exit fees and what you should know

If you are thinking of changing providers, it’s important to know that you may now be charged an exit fee by your provider.

In Home Care Government Changes

Increasing Choice in Home Care reforms in February 2017, older Australians now have greater freedom to choose a home care provider and the services receive.

Have a question to ask?

Get in touch with one of our Customer Care Managers, we’ll be happy to help you with any questions you may have.

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