My Account

How Does the Customer Portal Work?

The KinCare Customer Portal allows registered users access to details about their service details in a safe and secure environment. The portal aims to provide access to tailored information, along with an additional communication channels which can be accessed on any platform, on any device, at any time.

Key features of the KinCare Customer Portal Include:

  • Access to Schedules and service confirmation
  • The ability to manage service advance changes at any time of day
  • An additional feedback and communication mechanism for client services and satisfaction
  • Self-serve functionality

KinCare has set a goal to provide our Customers with greater transparency on the service they are about to receive, access to information and more importantly greater choice, empowerment and control. Access to the KinCare Customer Portal is available to all current clients. If you would like to register to use the system, telephone you local office on 1300 733 510.

To access your account, please click here.