Aged Care

Social Support - Technology

Keeping you connected to family and friends

While nothing beats seeing someone face to face, the internet offers different ways to stay in touch with family and friends, whether they are near or far. With the simple push of a button, it can open up special family milestones, such as a grandchild’s first steps or a relative’s birthday.

It can also help you to find helpful information, catch up on the news, pay bills or find a new scrabble partner, all from the comfort of your own armchair. Read our article that gives you five reasons you should get online.

But knowing where to start can be a bit daunting. That’s why we have designed Let’s Connect, an award winning social technology programme that supports you every step of the way.

We take special pride in the personal “one on one” support we provide, with an easy-to-use device alongside personal coaching in the comfort of your own home, plus practical advice and technical support over the phone from your expert KinCare coach.

How it works

We understand that technology can sometimes feel confusing and we’re here to help build your skills and confidence every step of the way.  We will listen to you to understand your interests and suggest options that are right for you, from sharing photos with family, playing games or being a part of communities with the same interests.

Here are some of the ways we can help:

A connected device ready to use the internet on

A protective cover

Personalised coaching and support from your dedicated Home Care Worker

Phone coaching through our Let’s Connect experts

Online groups to meet and socialise with family, friends, KinCare Home Care Workers or Customer Care Managers

If you already have your own tablet but are wondering how to make better use of it. We can support you.

Keeping our Customers connected

Our Let's Connect Customers find that our Home Care Workers make learning a breeze and love being able to connect, play games and keep up to date with news from the world and loved ones. Read about KinCare Customer Charlie Lawson who started on the programme with an iPad at the age of 102. Charlie really proves that it’s never too late to learn.

Paying for aged care services

How much does Social Support - Technology cost?

Our Social Support - Technology services are available as part the Commonwealth Home Support Programme. You can also receive Social Support - Technology with a Home Care Package.

Private Care

You can still access Social Support - Technology Services without government funding support.