Privacy Policy

Security Statement

Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

At KinCare, we take your security when making transactions very seriously. We have employed state of the art security technology and procedures so that you can pay with confidence. We give you confidence by outlining some common questions and explaining the process of how your payment works and how your information is handled.

Can you trust the organisation you are transacting with?

KinCare has operated for over 25 years driven from a passion for ensuring older people receive the highest standard of care and support. Giving our clients the best care has always been at the core of what we do, and you can be sure we have your best interests at heart.

How secure is the information as it is transferred?

When you provide us with your payment details via your web browser (Internet Explorer, Firefox, Safari, etc) and press ‘Pay Now’, you will be redirected to our secure ANZ payment gateway to enter your credit card information and process your payment.

This occurs each time we process a payment for you, if you have provided us with an automatic direct debit request.

The encryption we use is Extended SSL Certificates capable of 256-bit encryption, turning your data into information only available if you have the key. 256-bit encryption means trillions of possible combinations – virtually impossible for someone to hack.

The level and sophistication available will depend on the capability of your browser. You may want to update your version to the most current.

How securely are your financial details handled?

Our payment gateway is hosted by ANZ which is level 1 Payment Card Industry Data Security Standard (PCI DSS) compliant.

Being fully approved under the highest level of compliance, you can be assured that your details remain secure throughout the transaction process.

Things to lookout for when paying online:

  • Look for the letter ‘s’ after the ‘http’ of the website address or a ‘padlock’ symbol on the left of your url bar. This means the site is secure.
  • Buy from reputable companies that you have heard of. Look for a physical address and phone number.