Tag: Home Care Package

The caring people on the other end of the line

We put a face to the names of our Customer Service Representatives, Maria and Kyle, who discuss the rewards of being the voice of KinCare for our Customers.

The power of connection

For Lorraine, there is nothing more satisfying than connecting with our Customers to help them solve problems in their homes and pursue new adventures and friendships. There’s just something about Lorraine.

Your Home Care Package is ready. What now?

You’ve just received the letter you’ve been waiting for. That’s right – the letter to tell you that your Home Care Package has been assigned and you can now select a provider.

At 100 years of age, Dorothy relishes every single day

With more and more people turning 100, we talk to KinCare centenarian, Dorothy Yeomans about her life story and her advice for living a long and happy life.

Care and companionship can make all the difference

Our Customer Christel admits she wasn’t ready to ask for help after her husband’s death. Weekly visits from KinCare have changed her life.

Happiness is a slice of cake

Our Home Care Worker, Margaret loves getting to know her Customers, especially when she learns the little things that can bring joy and happiness to another person’s day.

Having time to smell the roses

With a few hours of help each week for odd jobs, Maureen hasn’t yet given up her independence or her beautiful rose garden.

Bringing fun and laughter into homes

Our live-in respite worker, Irene, loves to see her Customers laugh and smile. She goes to great lengths to make everyone feel comfortable and cared for.

Discovering the world through her work

Our Home Care Worker Abby hasn’t yet had the chance to travel overseas. She loves discovering the world through stories from her customers.

Your guide to the letters you receive from My Aged Care

To make things a little easier for you, we’ve put together a simple guide that explains the importance of each letter you’ll receive from My Aged Care and what you need to do next.

Still a player

Cliff Sexton, 100, of Perth retirement village St Ives in Kallaroo, WA, has been with KinCare for a year and often performs for his carers.