Veterans' Nursing Services

Veterans' nursing services provide personal care and nursing support to eligible veterans and war widows. This service is an Australian Government Initiative.

Who can refer?

A Doctor, Hospital Discharge Planner or a regional assessor/coordinator contracted by the Veterans' Home Care Program can refer to this service. Any other person may also refer to KinCare’s service and KinCare will obtain the necessary referral documentation from an authorised referrer.

What services are offered?

The Department of Veterans’ Affairs community nursing program provides veterans & war widows with community nursing care in their own homes. These services can include personal care, provision of medication, wound care, rehabilitation, pain management, assistance with mobility & other nursing services as required.

How does the program work?

• Once a referral from an authorised referrer is received, a registered nurse conducts a comprehensive nursing assessment which takes into account physical, social & environmental issues. A service plan is developed in consultation with the client.
• Regular reviews are conducted by a KinCare Program Manager and KinCare communicates with the client’s doctor abdout their needs & progress.

Special needs

KinCare’s services are planned around the needs of each individual client. KinCare can provide services that meet special language, cultural, religious, dietary and other needs.

What about client safety?

All KinCare staff have received specialised training to provide in-home care. Staff wear a uniform and photograph identification. All staff employed by KinCare must undergo police and working with children checks.

How much does it cost?

There are no fees to the client for this service for veterans Gold Card holders. This service may also be available to veterans White Card holders where the condition requiring nursing is a disability accepted by the Department of Veterans Affairs. This service is fully funded by the Department of Veterans' Affairs.

What areas are covered?

ACT

NSW
Sydney
Mid North Coast (selected areas only, contact us for more information)
Southern Highlands (selected areas only, contact us for more information)

VIC
Melbourne

WA
Perth

If you require an interpreter:

If you require an interpreter phone 1300 733 510. State your name, telephone number and language. You will be placed on hold while an interpreter is contacted. If an interpreter cannot be contacted we will call you back.