Veterans' Home Care Services

The Veterans' Home Care program provides support to veterans and war widows with low to moderate support needs.  Veterans' may choose to access this type of service through the Veterans' Home Care program or through the Home and Community Care program.

This service is an Australian Government Initiative.

	Who can refer?
	Anyone can refer to this service. However, an assessment must be conducted by the Veterans’ Home Care Assessment & Coordination service. KinCare can arrange this assessment and you may request KinCare as your service provider.
	What services are offered?
	VHC Services can assist with domestic assistance, personal care and respite for eligible veterans and war widows. These services can help with activities such as household tasks, personal hygiene & grooming, or enabling carers to have a break.
	How does the program work?
	VHC services are available to veterans who need support to enable them to live at home with dignity and quality of life. All clients must be assessed and plan services with a VHC Assessment & Coordination service. KinCare can assist in this process. The VHC Assessment & Coordination service plans care and sends KinCare a care plan. KinCare provides the care outlined in the care plan.
	Special needs
	KinCare’s services are planned around the needs of each individual client. KinCare can provide services that meet special language, cultural, religious, dietary and other needs.
	What about client safety?
	All KinCare staff have received specialised training to provide in-home care. Staff wear a uniform and photograph identification. All staff employed by KinCare must undergo police and working with children checks.
	How much does it cost?
	A contribution towards the service is determined by the VHC Assessment and Coordination Service.
	What areas are covered?
	NSW Sydney Metropolitan Area Blue Mountains Mid North Coast Southern Highlands VIC Melbourne Metropolitan Area (Southern, Eastern and Northern regions)
	If you require an interpreter:
	If you require an interpreter phone 1300 733 510.  State your name, telephone number and language. You will be placed on hold while an interpreter is contacted. If an interpreter cannot be contacted we will call you back.