HACC Personal Care Services

This service is a part of KinCare's Home and Community Care Program.

	Who can refer?
	Anybody can refer to this service.
	What services are offered?
	Personal care services assist with personal hygiene, grooming and mobility. They can assist with getting in and out of bed, dressing and undressing, showering, toileting, shaving and personal grooming.
	How does the program work?
	Home and Community Care services are available to the frail aged, people with a disability and their carers. If the program is full, clients are waitlisted until a place becomes available. If places are available, a KinCare Program Manager will conduct an assessment. Program Managers will work with eligible clients to plan services that meet their needs.
	Special needs
	KinCare’s services are planned around the needs of each individual client. KinCare can provide services that meet special language, cultural, religious, dietary and other needs.
	What about client safety?
	All KinCare staff have received specialised training to provide in-home care. Staff wear a uniform and photograph identification. All staff employed by KinCare must undergo police and working with children checks.
	How much does it cost?
	A contribution is required towards the cost of providing this service. Fees are subject to a fee cap. Special Consideration is available for clients who are assessed as financially disadvantaged.
	What areas are covered?
	NSW – Northern Sydney LGA’s: Manly, Warringah, Pittwater, Mosman, Lane Cove, North Sydney, Willoughby NSW – South West Sydney LGA’s: Bankstown, Fairfield, Liverpool NSW – Mid North Coast LGA’s: Bellingen, Coffs Harbour, Gloucester, Greater Taree, Great Lakes, Hastings, Kempsey, Nambucca ACT
	If you require an interpreter:
	If you require an interpreter phone 1300 733 510. State your name, telephone number and language. You will be placed on hold while an interpreter is contacted. If an interpreter cannot be contacted we will call you back.