HACC Domestic Assistance

This service is a part of KinCare's Home and Community Care Program.

	Who can refer?
	Anybody can refer to this service.
	What services are offered?
	Domestic assistance services can assist with a variety of household tasks including vacuuming, mopping floors, bathrooms and general cleaning.KinCare’s support services can help keep the home environment as you or your loved-one wants it.
	How does the program work?
	Home and Community Care services are available to the frail aged, people with a disability and their carers. If the program is full, clients are waitlisted until a place becomes available. If places are available, a KinCare Program Manager will conduct an assessment. Program Managers will work with eligible clients to plan services that meet their needs.
	Special needs
	KinCare’s services are planned around the needs of each individual client. KinCare can provide services that meet special language, cultural, religious, dietary and other needs.
	What about client safety?
	All KinCare staff have received specialised training to provide in-home care. Staff wear a uniform and photograph identification. All staff employed by KinCare must undergo police and working with children checks.
	How much does it cost?
	A contribution is required towards the cost of providing this service. Fees are subject to a fee cap. Special Consideration is available for clients who are assessed as financially disadvantaged.
	What areas are covered?
	NSW – Western Sydney LGA’s: Auburn, Blacktown, Holroyd, Parramatta NSW – South East Sydney LGA’s: Hurstville, Kogarah, Rockdale, Sutherland NSW – South West Sydney LGA’s: Bankstown, Fairfield, Liverpool NSW – Mid North Coast LGA’s: Bellingen, Coffs Harbour, Gloucester, Greater Taree, Great Lakes, Hastings, Kempsey, Nambucca NSW Southern Highlands ACT
	If you require an interpreter:
	If you require an interpreter phone 1300 733 510. State your name, telephone number and language. You will be placed on hold while an interpreter is contacted. If an interpreter cannot be contacted we will call you back.